Two separate recall notices are posted below. Please take the time to check your food brand labels.
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Dear Natura Family, - March 29, 2013
On March 18, 2013, we informed you of a voluntary recall on select Natura products.
In the course of further examination, additional products have tested positive for the presence of salmonella. All of these products were made on a single manufacturing line. As an additional safety measure, we are broadening our voluntary recall to include all dry dog and cat food products made on this single manufacturing line in the Jan-Mar, 2013 timeframe.
Your pets’ health and safety is our #1 priority. We assure you that we are extensively investigating, inspecting and taking all actions necessary to ensure that our products meet both your expectations and ours.
Please see below for details on all affected products. If you have a product included on this list and would like a refund or replacement, please follow the instructions below. For additional inquiries, contact us at http://www.naturapet.com/about/contact-us or (800) 224-6123.
Sincerely,
Employees of Natura Pet Products
Updated Product Information
To identify what products are involved in this expanded voluntary recall, please see this list.
Replacement Product Information
If your product is affected, and you would like a replacement, please download this form and follow the instructions.
Updated Press Information
Download Press Release (PDF)
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Please note that some of these products may be included the Variety Pack case.
Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.
If you would like more information on this voluntary recall, please contact Christopher Hampson toll-free at 1-866-282-2273 Monday through Friday 9:00 am to 5:00 pm Pacific Standard Time.
Sincerely,
Lily Noon
President, BARF World, Inc.
Click HERE for our answers to commonly asked recall questions
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Barf Recall Information
This is to inform you of a voluntary recall involving BARF DIET brand which includes our BARF Lamb Patties and BARF Combo patties as noted below:
This is to inform you of a voluntary recall involving BARF DIET brand which includes our BARF Lamb Patties and BARF Combo patties as noted below:
BARF LAMB PATTIES (UPC 3752800104) Use By Date 072713, Lot 209 Total of 68 cases (Four, 6 pound bags per case. 12 patties per 6 pound bag).
BARF COMBO PATTIES (UPC 3752800106) Use By Date 072713, Lot 209 Total of 42 cases (Four, 6 pound bags per case. 12 patties per 6 pound bag).
BARF COMBO PATTIES (BULK) Use By Date 072713, Lot 209 Total of 42 cases net weight 24 pounds per case.
Please note that some of these products may be included the Variety Pack case.
Please be aware that this is a voluntary recall for potential
Salmonella and BARF World has received no reports of illnesses from pet
owners or pets on the above-mentioned frozen raw diet product, which was
manufactured on 07/27/2012. None of this product has been tested and
found positive for salmonella.
Since BARF World routinely produces its products in small batches
to maintain freshness and shelf life of the product, this voluntary
recall involves only the small number of cases and diet varieties listed
above.
There are no other varieties of our diets or sizes involved. Out
of an abundance of caution due to the potential of Salmonella, the
recalled product should not be fed to your pets. You may have received
this product by ordering directly from BARF World. The product can be
identified by the Use By date of 072713.
Please check your freezer and dispose of any unopened or unused product and contact BARF World for a full refund.
Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.
Healthy people infected with Salmonella should monitor themselves
for some or all of the following symptoms: nausea, vomiting, diarrhea or
bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can
result in more serious ailments, including arterial infections,
endocarditis, arthritis, muscle pain, eye irritation, and urinary tract
symptoms. Consumers exhibiting these signs after having contact with
this product should contact their healthcare providers.
Pets with Salmonella infections may be lethargic and have diarrhea
or bloody diarrhea, fever, and vomiting. Some pets will have only
decreased appetite, fever and abdominal pain. Infected but otherwise
healthy pets can be carriers and infect other animals or humans. If your
pet has consumed the recalled product and has these symptoms, please
contact your veterinarian.
In an effort to prevent the transmission of Salmonella from pets to
family members and caregivers, the FDA recommends that everyone follow
appropriate pet food handling guidelines when feeding their pets. A list
of safe pet food handling tips can be found at: http://www.fda.gov/ForConsumers/ConsumerUpdates/ucm048182.htm.
If you would like more information on this voluntary recall, please contact Christopher Hampson toll-free at 1-866-282-2273 Monday through Friday 9:00 am to 5:00 pm Pacific Standard Time.
Sincerely,
Lily Noon
President, BARF World, Inc.
Click HERE for our answers to commonly asked recall questions
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